FAQ

Is There Any Guarantee ?

Buy your wine from Chambers Cellars and you can’t lose!
If there is any problem with the quality of the wine supplied we will credit you for the value of the wine. Simply phone our help line on 1800 220 170

What Is The Minimum Order?

The minimum order for Web Purchases is one dozen bottles of wine.
Orders can be made up of any combination of single bottles but must be in multiples of twelve.
Occasional exceptions do apply on “Web Only Specials” only.

How Is The Pricing?

Our aim is to give best every-day pricing plus great Catalogue Specials and Web Specials.
All prices include GST. Prices shown do not include delivery charges.

How Payments Can Be Done?

Payments can be made by Credit Card only. Customers Card details are not kept by Chambers Cellars. These details are destroyed on completion of transaction.
We accept Visa, MasterCard, Bankcard, Amex and Diners Club Cards. Customers are notified by return email the confirmation (or rejection) of their order.

How I Can Do Quick Shopping?

Our aim is to make your on line shopping as easy as possible.
The shopping trolley can be used as a quick check of items already selected.
Quantities can be edited and changed if required and the order will be up dated by clicking on the “reset quantity” button and then proceed to “process order”. Simply complete the information required correctly and confirm. You will be sent confirmation by return email.

Please note the shopping trolley won’t work if you are using windows internet explorer 8 or earlier.

Chambers Cellars supports the Responsible Service of Alcohol


New South Wales | No Alcohol can be sold or supplied to anyone under 18. It's against the law. ACT | Liquor Act 2010:A person must not sell or supply liquor to a person under 18 years old on premises where the sale or supply of liquor is authorised or in a public place. Maximum Penalty $5500.Victoria | Liquor Control Reform Act 1998:It is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $17,000), for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $700).Western Australia | Liquor Control Act 1988:It is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises.South Australia | Liquor Licensing Act 1997:Liquor must not be supplied to persons under 18. ABN 77 159 767 843.Queensland | Liquor Act 1992:It is an offence to supply liquor to a person under the age of 18 years.Tasmania | Liquor Licensing Act 1990: It is an offence for liquor to be delivered to a person under the age of 18 years. Penalty: Fine not exceeding 20 penalty units. It is an offence for a person under the age of 18 years to purchase liquor. Penalty: Fine not exceeding 10 penalty units. ABN 77 159 767 843.

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